So what IS a warranty? Do I have to register? Jump through hoops? Find a receipt I threw away walking out of the range?
Not at Riton. We want to be your trusted optics friends, both at purchase, on the range and if something goes wrong. We are confident in the quality of our optics, we couldn’t stand by them like this is we weren’t. But some time… stuff happens.
If, at any time, your Riton product has issues and is not functioning in the manner it should – NO MATTER WHAT – we will replace it.
Not repair, just replace. Flat out. That simple.
If you’re not the original owner – no problem. Warranty still works.
No receipt – no problem.
Never filled out that registration card? We don’t do those either. Warranty still works.
So why do we do it? We are shooters and hunters and simply will not tolerate unreliability or issues.
That Being Said – Let’s Be Fair –
*Loss, theft and/or deliberately worn and damaged products are not covered. We know you could run over it with a truck, in fact we already have, but don’t.
*Warranty is VOID if damage results from unauthorized repair or alteration.
To submit your warranty claim, please complete the following form:
Mail your defective item and your claim form to:
RITON USA – Warranty Request
1684 S. Research Loop, Suite 550
Tucson, AZ 85710